Product: Accruate
Cookie Policy
Last updated: September 2, 2026This Cookie Policy explains how Islandbridge Automation Limited ("Company," "we," "us," and "our") uses cookies and similar technologies when you visit our website at https://www.accruate.com or use the Accruate application.
The short version: we set no tracking cookies, and we show no cookie banner because nothing we store on your device requires your consent. We do run product analytics, including session recordings, but our analytics tool is deliberately configured to store nothing at all on your device: no cookies, no local storage (see "Analytics without cookies" below). Everything we do store on your device is needed to make the Services work or to remember a setting you chose yourself. The table below names every one of them.
What are cookies, and what counts as one?
Cookies are small data files placed on your computer or mobile device when you visit a website. The law also covers similar technologies that store data on your device, such as local storage, so we list those here too.
Why do we not show a cookie banner?
Under the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 (S.I. 336/2011), consent is required before storing information on your device, except where that storage is strictly necessary to provide a service you have explicitly requested.
Every item in the table below falls within that exception. It is either required to keep you logged in and secure, or it remembers a preference you actively set. We store nothing on your device for advertising, profiling, or analytics: our analytics tool holds its working state in memory only, sets no cookies, and writes nothing to local storage. So there is no on-device storage to consent to, and a banner would be asking you to agree to something that is not happening.
If we ever introduce a technology that does store something on your device beyond the items listed here, we will update this policy first and, where the Regulations require it, ask for your consent before it runs.
Cookies we use
All of these are first-party cookies, set by us, and none of them are used to track you across other websites.
| Name | Purpose | Duration |
|---|---|---|
Supabase authentication cookies (names begin sb-) |
Keep you securely signed in and refresh your session. Without these you cannot use the application at all. | Session, refreshed while you remain signed in |
accruate_mfa_trust |
Records that you chose "Trust this device for 30 days" after completing two-factor authentication, so you are not asked again on that device. Set only if you tick that box. Cryptographically signed and not readable by scripts. | 30 days |
accruate_mfa_email_session |
Records that you have completed email-based two-factor authentication for the current working session. Cryptographically signed and not readable by scripts. | 12 hours |
selected_org |
Remembers which of your organisations you last worked in, so you land in the right place when you return. | 1 year |
sidebar_state |
Remembers whether you left the navigation sidebar open or collapsed. | 7 days |
Local storage we use
These are stored by your browser rather than sent to us with each request. They hold your own interface preferences and nothing else.
| Key | Purpose |
|---|---|
accruate-theme |
Your choice of light or dark appearance. |
accruate-review-split |
The position you dragged the divider to on the document review screen. |
accruate.announcement.dismissed.* |
Remembers that you closed an announcement banner so we do not show it again. |
accruate.pdfViewer |
Remembers whether you chose Accruate's built-in PDF viewer over your browser's. |
| Document list and workspace preferences | Your sort order, filters, and last-viewed workspace, so lists look the way you left them. |
Your preferred VAT region (Ireland or the UK) is not stored on your device. It is a setting on your workspace, held in our database.
Third-party content
Our public website offers the option to book a demonstration call. That booking tool is provided by Cal, on its European data-residency instance, so booking data stays in the EU.
Cal's software is not loaded when you open our pages. It loads only at the point you move to, tab to, or tap one of our "Book a Demo" links, which is the moment you show you want to book. Until then nothing from Cal runs on the page and nothing from Cal is stored on your device. If you never go near a booking link, Cal never sees you.
If you would rather avoid it entirely, our booking links also work as ordinary links to Cal's own website, where Cal's own privacy notice applies.
We use no third-party advertising or marketing cookies, and we have no advertising or tracking pixels of any kind. Our product analytics runs without setting cookies or storing anything on your device; the next section explains how.
Analytics without cookies
We use PostHog, a product analytics service, to understand how the Services are used and to improve them. We use PostHog's EU Cloud, hosted in Frankfurt, Germany, and PostHog appears in the subprocessor list in our GDPR Compliance Statement. It records the pages you visit, the actions you take, such as clicks and navigation, and session recordings that reproduce what was displayed on your screen while you used the Services.
We have deliberately configured PostHog to run entirely without storing anything on your device. It sets no cookies and writes nothing to local storage; its working state is held in memory only and is discarded when you leave the page. Because nothing is stored on or read from your device, the Regulations' consent requirement for on-device storage is not engaged, which is why you still see no cookie banner.
An earlier version of this policy said we would ask for your consent before introducing analytics. That commitment concerned analytics of the usual kind, which stores identifiers on your device and therefore requires consent under the Regulations. The analytics we run does not do that. Our legal basis for the processing itself is our legitimate interest in improving the Services, as described in our Privacy Policy, and you can object to it at any time by contacting info@islandbridge.io.
How can I control cookies?
You can block or delete cookies through your browser settings. Please note that the strictly necessary cookies above cannot be declined while you use the application, because signing in does not work without them. Blocking them will stop you being able to log in.
Local storage can be cleared through your browser's site data settings.
Contact Us
If you have any questions about our use of cookies, please contact us at info@islandbridge.io, or write to Islandbridge Automation Limited, Venture Hub, 136 Capel Street, Dublin, D01 T2C9, Ireland (registered in Ireland, company number 790984).